Cabin Crew Certificate
In the context of the in-flight industry, this programme will enable the learner to contribute positively towards a professional and safety-conscious service while enhancing overall
Passenger satisfaction. This programme equips the learner with the necessary skills to function as a cabin attendant, both with a commercial or a corporate airline. Besides ensuring passengers’ satisfaction, a cabin crew
Member has various other responsibilities which make this career both demanding and exciting.
On successful completion of this programme a learner will be able to combine a range of self-organising and critical thinking life skills with a working knowledge of South African and International cultural and tourism issues. This
multi-skilling ability, integrated with the regulatory functional skills required to be a cabin crew member and fineretiquette skills will position the learner favorably in a very competitive market.
In addition, the qualifying learner will be positioned to further his/her learning practice and career within the aviation industry
I Expansion into other sub-sectors of tourism is also possible.
With this programme, successful learners could pursue a career as a:
Cabin Crew Member
|Customer Service A and B|
· The concept of marketing and customer satisfaction.
· Handling of customer complaints and the role of
Individuals and frontline staff in customer services.
The importance of tourism in South Africa
“Microsoft Word, Excel and Powerpoint, Internet and email.
Advanced calculations, foreign exchange and time differences
Grooming and Food Theory
The principles and practices of health and skincare
Nutrition and healthy eating
|Practical Aviation Training|
This module is compulsory as it contains the practical
component to be assessed in which the learner must be
Declared competent against the programme.
· Crew Resource Management
· Cabin Crew S.E.P.T
· Type Ratings
· “Fire Fighting
· Dangerous Goods Management
· Aviation Medicine AVMED
Admission Requirements for Practical Aviation
Minimum of 18 years of age at the time of writing the SACAA
-Matriculated or have an equivalent education
-Able to swim.
English 1st language.
South African 2nd language (or alternative prescribed
Electives from the same programme for foreign
Language learners less than 5 years in South Africa)
- “Mathematical literacy
- Minimum height of 1.58m
- English proficiency.
- Presentable (height and weight in proportion) with a body mass index not exceeding BMI 26.
No criminal record.
This programme includes a compulsory Workplace Learning Component. Workplace Learning provides important opportunities for professional and personal growth it addresses specific
Competencies identified for the acquisition of the programme which relates to the development of skills that will make the learner employable and will assist in developing his/her persona skills
-Valid passport is recommended the learner must be willing and able to travel in and Out bound.
Non-South African citizens need to be in possession of one of the following valid documents:
Proof of refugee status