Cabin Crew Certificate

Cabin Crew Certificate

 

DESCRIPTION

In the context of the in-flight industry, this programme will enable the learner to contribute positively towards a professional and safety-conscious service while enhancing overall

Passenger satisfaction. This programme equips the learner with the necessary skills to function as a cabin attendant, both with a commercial or a corporate airline. Besides ensuring passengers’ satisfaction, a cabin crew

Member has various other responsibilities which make this career both demanding and exciting.

On successful completion of this programme a learner will be able to combine a range of self-organising and critical thinking life skills with a working knowledge of South African and International cultural and tourism issues. This

multi-skilling ability, integrated with the regulatory functional skills required to be a cabin crew member and fineretiquette skills will position the learner favorably in a very competitive market.

In addition, the qualifying learner will be positioned to further his/her learning practice and career within the aviation industry

I Expansion into other sub-sectors of tourism is also possible.

CAREER FIELDS

With this programme, successful learners could pursue a career as a:

Cabin Crew Member

Customer Service A and B

 

·         The concept of marketing and customer satisfaction.

·         Handling of customer complaints and the role of

Individuals and frontline staff in customer services.

 

Tourism Destinations

The importance of tourism in South Africa

 

Computer Skills

“Microsoft Word, Excel and Powerpoint, Internet and email.

 

Foreign Exchange

Advanced calculations, foreign exchange and time differences

 

Grooming and Food Theory

The principles and practices of health and skincare

Nutrition and healthy eating

Practical Aviation Training

This module is compulsory as it contains the practical

component to be assessed in which the learner must be

Declared competent against the programme.

 

Practical Units:

·         Crew Resource Management

·         Cabin Crew S.E.P.T

·         Type Ratings

·         “Fire Fighting

·         Ditching

·         Dangerous Goods Management

·         Aviation Medicine AVMED

Admission Requirements for Practical Aviation

Training

Minimum of 18 years of age at the time of writing the SACAA

Licensing exam.

-Matriculated or have an equivalent education

-Able to swim.

Fundamentals

 

English  1st language.

South African 2nd language (or alternative prescribed

Electives from the same programme for foreign

Language learners less than 5 years in South Africa)

  • “Mathematical literacy
  • Minimum height of 1.58m
  • English proficiency.
  • Presentable (height and weight in proportion) with a body mass index not exceeding BMI 26.

 

-Well groomed.

No criminal record.

Workplace Learning

This programme includes a compulsory Workplace Learning Component. Workplace Learning provides important opportunities for professional and personal growth it addresses specific

Competencies identified for the acquisition of the programme which relates to the development of skills that will make the learner employable and will assist in developing his/her persona skills

-Valid passport is recommended the learner must be willing and able to travel in and Out bound.

Non-South African citizens need to be in possession of one of the following valid documents:

Study visa

Proof of refugee status

Enquiry

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