Download Curriculum
General Information
Office administration is the process of overseeing the day-to-day activities of an office. An employee who performs these activities is called an office administrator or office
manager.
Entry Requirements
• Grade 9, NQF Level 1 with English / Communication & Mathematical Literacy
Occupational Purpose
• This occupational qualification provides an opportunity for the learner to acquire a range of administrative skills to coordinate the activities of an office including
information management and operational processes.
• Qualified learners will be competent to support management with office and information administration demonstrating a range of administrative and communication
skills. They will be able to function in Human Resource, Marketing, Public Relations or Financial departments/unit which will enable them to accomplish tasks
professionally and efficiently in the increasingly computerised environment of a business office in accordance with national and international standards in the field. The
learner will also understand cultural diversity, multicultural communication and the principles of a professional image and grooming to promote the image of the
organisation.
Career
• Administration Officer (Local Government).
• Business Administration Officer (Local Government).
• Office Supervisor.
• Office Coordinator.
• Administration Clerk/Officer.
• Administrative Assistant.
• Client Services Administrator.
• Operation Services/Support Officer.
• Planning Support Officer/Site Clerk.
• Tender Coordinator.
Articulation
Horizontal Articulation:
• Certificate: Office Administration, Level 5.
• Higher Certificate in Administration, Level 5.
• Higher Certificate in Business Administration, Level 5.
• Higher Certificate in Business Management, Level 5.
• Higher Certificate in Business Principles and Practice, Level 5.
• Higher Certificate in Entrepreneurship, Level 5.
• Higher Certificate in Export Management, Level 5.
• Higher Certificate in Facilities Management, Level 5.
• Higher Certificate in Human Resource Management, Level 5.
• Higher Certificate in Human Resource Practices, Level 5.
• Higher Certificate in Marketing, Level 5.
• Higher Certificate in Marketing Management, Level 5.
• Higher Certificate in Marketing Practice, Level 5.
• Higher Certificate in Office Administration, Level 5.
• Higher Certificate in Office Management, Level 5.
• Higher Certificate: Business Studies, Level 5.
• Higher Certificate in Supply Chain Management, Level 5.
• Higher Certificate in Public Sector Procurement, Level 5.
• Higher Certificate in Project Management, Level 5.
Vertical Articulation:
• National Diploma: Office Management and Technology, Level 6.
• Diploma: Office Management and Technology, Level 6.
• Diploma in Office Management, Level 6.
• Diploma: Office Administration, Level 6.
What can I become?
• Administrative Officer/Clerk;
• Personal Assistant (PA);
• Receptionist;
• Secretary;
• Transport Administrator;
• Hospital Administrator;
• Inventory and Supply Officer
Where can I work?
• Hospitals
• Public and Private Sector
• Transport industry etc.
What is the duration of the course?
The Duration is 3 years